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In Person
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Traditional, instructor-led and offered in a classroom at JCCC
Listening Deeply: Taking Clinical Interviewing to the Next Level
What You Will Learn
Research shows that the patient experience (and client satisfaction ratings) is almost entirely dependent upon the quality of the relationship with their health care provider. Listening well and helping the patient fully articulate their concerns also is the foundation of good diagnosis and treatment. A common misconception, however, is that listening fully requires lots of time, which of course is always limited. This workshop will present evidence based ways to help clients feel quickly and deeply understood and have the best possible experience. The instructor has presented versions of this course to the medical staff at Olathe Medical Center and other health care agencies.
In Person
help
Traditional, instructor-led and offered in a classroom at JCCC
$129.00
Listening Deeply: Taking Clinical Interviewing to the Next Level
Selected Course
Dates: 8/6/2024 Tu
Course type: Healthcare Seminars
Times: 8:30AM-3:30PM
Location: RC, Regnier Center, 175 Campus Map 
Contact Hours:
Course Code: HCSEM-334-1
Category: Healthcare Seminars
Contact Hours: 6.0
Format: Classroom
After registering for this course, you can come back to the catalog to register for more courses.
Issues with registering? Please contact us at CERegistration@jccc.edu or call 913-469-2323.
Similar Courses
Learning objectives:
- Understand the 5 drivers of patient/client satisfaction
- Set the stage for a positive patient experience
- Maximizing the first 2 minutes and creating a good impression
- Building advanced listening skills – beyond the obvious and typical
In Person
help
Traditional, instructor-led and offered in a classroom at JCCC
Listening Deeply: Taking Clinical Interviewing to the Next Level
| DATE | TIME | DAY | PRICE | AVAILABILITY | LOCATION | |
| 8/6/2024 | 8:30AM-3:30PM | Tu | $129.00 | 30 Seats Open | RC, Regnier Center, 175 Campus Map |
Register |
In Person
help
Traditional, instructor-led and offered in a classroom at JCCC
$129.00
Listening Deeply: Taking Clinical Interviewing to the Next Level
Selected Course
Dates: 8/6/2024 Tu
Course type: Healthcare Seminars
Times: 8:30AM-3:30PM
Location: RC, Regnier Center, 175 Campus Map
Contact Hours:
Course Code: HCSEM-334-1
Category: Healthcare Seminars
Contact Hours: 6.0
Format: Classroom
After registering for this course, you can come back to the catalog to register for more courses.
Issues with registering? Please contact us at CERegistration@jccc.edu or call 913-469-2323.
need help registering? please contact us at ceregistration@jccc.edu or call 913-469-2323.
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