In Person
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Traditional, instructor-led and offered in a classroom at JCCC
Resolving Conflict in the Workplace
What You Will Learn
Conflict is natural. Learn about the different types and stages of conflict. Recognize the five most common conflict resolution styles and when to use them. Develop a conflict resolution process to be more prepared when conflict arises. Learn how to improve communication to prevent and resolve conflict.This is a component of the Business and Leadership Pathway Certificates.
Certification
Business and Leadership Pathway Certificates
Embark on a journey that starts with foundational business skills and leads to becoming an innovative leader ready to tackle today's complex workplace challenges. Learn from seasoned subject matter experts bringing practical experience and real-world insights to each course, ensuring you gain relevant and actionable knowledge. This comprehensive Business Leadership Pathway Certificates program is designed for busy professionals eager to develop practical skills and leadership capabilities that help navigate change, improve communication, and solve problems effectively. With the freedom to choose courses that best fit your goals, you earn recognized certificates every three courses, marking significant milestones in your career growth and skill development.
Essentials Level
Earn your Essentials certificate after successfully completing your first 3 courses, marking your commitment to broadening your business knowledge. This level reflects the foundational time and effort spent developing a versatile set of skills and insights you can draw upon in various business situations.
Professional Level
Complete 3 additional courses (6 total) to achieve the Professional certificate. This level represents your continued dedication to expanding your capabilities, gathering a wider toolbox of skills and experiences that enhance your confidence and adaptability in professional settings.
Expert Level
After completing 3 more courses (9 total), you will earn the Expert certificate, showing advanced investment in your personal and professional growth. This milestone signifies the building of a diverse, practical skill set that prepares you to tackle complex challenges and support business success with increased competence.
Choose from the following courses:
- Communication for Results
- Gen Z Professionalism: Navigating the World Like and Influencer
- Innovative Leadership: Encouraging Creativity
- Interpersonal Skills: Transforming Leaders Through Communication
- Neurodiversity in the Workplace
- Now You Are a Supervisor
- Resolving Conflict in the Workplace
- The Art of Rejection
Certificate
In Person
help
Traditional, instructor-led and offered in a classroom at JCCC
$139.00
Resolving Conflict in the Workplace
Selected Course
Dates: 4/9/2026 Th
Course type: Business and Leadership
Times: 1:00PM-3:00PM
Location: RC, Regnier Center, 146 Campus Map 
Contact Hours:
Course Code: BUS-280-1
Category: Business and Leadership
Contact Hours: 2.0
Format: Classroom
Schedule Details:
After registering for this course, you can come back to the catalog to register for more courses.
Issues with registering? Please contact us at CERegistration@jccc.edu or call 913-469-2323.
Similar Courses
In Person
help
Traditional, instructor-led and offered in a classroom at JCCC
Resolving Conflict in the Workplace
| DATE | TIME | DAY | PRICE | AVAILABILITY | LOCATION | |
| 4/9/2026 | 1:00PM-3:00PM | Th | $139.00 | 16 Seats Open | RC, Regnier Center, 146 Campus Map |
Register |
In Person
help
Traditional, instructor-led and offered in a classroom at JCCC
$139.00
Resolving Conflict in the Workplace
Selected Course
Dates: 4/9/2026 Th
Course type: Business and Leadership
Times: 1:00PM-3:00PM
Location: RC, Regnier Center, 146 Campus Map
Contact Hours:
Course Code: BUS-280-1
Category: Business and Leadership
Contact Hours: 2.0
Format: Classroom
Schedule Details:
After registering for this course, you can come back to the catalog to register for more courses.
Issues with registering? Please contact us at CERegistration@jccc.edu or call 913-469-2323.
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