Online
help
Learning at your own pace, or facilitated by an instructor
Customer Service Training (Self-Guided)
What You Will Learn
This course will provide you with the information needed to understand how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance your work experience. You will learn the difference between internal and external customers. You will also learn how developing and implementing a comprehensive customer service policy promotes consistency in how customers are treated and keeps customers happy.
Online
help
Learning at your own pace, or facilitated by an instructor
$169.00
Customer Service Training (Self-Guided)
Selected Course
Dates:
Course type: Business and Leadership
Location: Online Campus Map 
Contact Hours:
Course Code: BUS-974-2
Category: Business and Leadership
Contact Hours: 24.0
Format: Self-Paced
After registering for this course, you can come back to the catalog to register for more courses.
Issues with registering? Please contact us at CERegistration@jccc.edu or call 913-469-2323.
Similar Courses
Prerequisites:
There are not prerequisites to take this course.
Online
help
Learning at your own pace, or facilitated by an instructor
Customer Service Training (Self-Guided)
| DATE | TIME | DAY | PRICE | AVAILABILITY | LOCATION | |
| $169.00 | 99 Seats Open | Online Campus Map |
Register |
Online
help
Learning at your own pace, or facilitated by an instructor
$169.00
Customer Service Training (Self-Guided)
Selected Course
Dates:
Course type: Business and Leadership
Location: Online Campus Map
Contact Hours:
Course Code: BUS-974-2
Category: Business and Leadership
Contact Hours: 24.0
Format: Self-Paced
After registering for this course, you can come back to the catalog to register for more courses.
Issues with registering? Please contact us at CERegistration@jccc.edu or call 913-469-2323.
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